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ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

i can receive but not send emails since 78.11 update

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Toad-Hall

drrerosenblum
drrerosenblum
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hi!

suddenly i can no longer send emails. i haven't changed anything on my end, though i did run through the trouble shooting you suggest - none of it helped...

this happened for the first time about 2 weeks ago - and it corrected itself when i restarted thunderbird. this time that option isn't working/helping.

this is the error message:

Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not seem to support encrypted passwords. If you just set up the account, try changing the 'Authentication method' in 'Account settings | Outgoing server (SMTP)' to 'Normal password'.

thanks!!

hi! suddenly i can no longer send emails. i haven't changed anything on my end, though i did run through the trouble shooting you suggest - none of it helped... this happened for the first time about 2 weeks ago - and it corrected itself when i restarted thunderbird. this time that option isn't working/helping. this is the error message: Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not seem to support encrypted passwords. If you just set up the account, try changing the 'Authentication method' in 'Account settings | Outgoing server (SMTP)' to 'Normal password'. thanks!!

ప్రత్యుత్తరాలన్నీ (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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There have been several people reporting this issue for sending with earthlink. But in all cases so far, the common denomination has been people not using the smtp settings as stated by earthlink.

I do not know if earthlink have changed the smtp settings, but according to their information on their website, you should be using the following settings:

  • outgoing server (SMTP): smtpauth.earthlink.net
  • Port: 587
  • Connection Security: STARTTLS
  • Authentication Method: Normal Password
  • User name: email address

After changing settings, restart Thunderbird.