Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Thunderbird 17.0.8 has never updated

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది christ1

rick113
rick113
more options

Just discovered a users TB has never updated. It is set to automatically download and install. If I go to help > about TB it shows version but doesn't look for updates and apparently never has. Can I force updates or can I install newer versions without losing their email etc?

Any help is GREATLY APPRECIATED

Just discovered a users TB has never updated. It is set to automatically download and install. If I go to help > about TB it shows version but doesn't look for updates and apparently never has. Can I force updates or can I install newer versions without losing their email etc? Any help is GREATLY APPRECIATED

ప్రత్యుత్తరాలన్నీ (3)

christ1
christ1
  • Top 25 Contributor
more options

See https://support.mozilla.org/en-US/questions/1310757

Before anything else make sure to create a full backup of your Thunderbird profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

rick113
rick113 ప్రశ్న యజమాని
more options

Thanks for the reply and link... I'm a little sketchy on exactly what to do. The user is currently on 17.0.8 so I would need to run the following versions? 24.8.0 45.8.0 52.9.1 After running these three stay there and hope that autoupdate gets to version 68 and then eventually to 78?

christ1
christ1
  • Top 25 Contributor
more options

Yes, exactly.