Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Account locked out for no reason

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 10 వీక్షణలు
  • చివరి సమాధానమిచ్చినది jscher2000 - Support Volunteer

more options

Have Firefox account need to be reconnected and when I did it locked my account saying the email had been returned.

The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.

Please can someone unlock my account

Have Firefox account need to be reconnected and when I did it locked my account saying the email had been returned. The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data. Please can someone unlock my account
జోడించిన స్క్రీన్షాట్లు

ప్రత్యుత్తరాలన్నీ (1)

more options

Hi, is the primary email address on your account a Gmail address? Google has been having some outages. The Gmail server may be rejecting messages to your account from the Firefox Account server, or server response may be very intermittent.

I suggest waiting until we hear more from the Firefox Accounts team on whether they can do something on the back end for all Gmail users affected by lockouts (once Gmail is fully back to normal). Until then, sorry!