Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox logging me out and deleting all saved passwords

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది FredMcD

more options

Firefox logs me out every single day and when it logs me out of my Firefox account, it deletes all of my saved usernames and passwords. I have searched through all of the help articles I could find related to this and nothing has changed.

Firefox logs me out every single day and when it logs me out of my Firefox account, it deletes all of my saved usernames and passwords. I have searched through all of the help articles I could find related to this and nothing has changed.

ప్రత్యుత్తరాలన్నీ (3)

more options

Are you using any password programs/add-ons? What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

more options

I do not believe I am using any password programs. My bookmarks are not affected, nor is my history. I haven't messed with any settings that I would notice if they changed. I have some add-ons on my phone but my phone does not have this issue, only my desktop does. As previously, it is only the usernames/passwords that get deleted.

more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible