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ఇంకా తెలుసుకోండి

Firefox will not work with Windows 10 after update.

  • 6 ప్రత్యుత్తరాలు
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది AlanBush

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Firefox has suddenly stopped working on my Windows 10 Acer laptop. I recently had the creator update but this didn't affect it at first, but now it simply wont load. I've deleted & tried re-installing Firefox about 10 times now, also tried the 32bit version but that is just the same. Its intensely annoying as I had come to rely on Firefox. What do I do..???

Firefox has suddenly stopped working on my Windows 10 Acer laptop. I recently had the creator update but this didn't affect it at first, but now it simply wont load. I've deleted & tried re-installing Firefox about 10 times now, also tried the 32bit version but that is just the same. Its intensely annoying as I had come to rely on Firefox. What do I do..???

ప్రత్యుత్తరాలన్నీ (6)

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Hi, seems a pain especially since will be asking you to do the same again. Please grab a copy of your Profile and stash it away securely.

Then please do this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Then please use this program :

Then please do this : Use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin).

Copy/Paste the following command and press Enter:

DISM /Online /Cleanup-Image /RestoreHealth

Reboot after

Reinstall with Current Release Firefox 60.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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Getting pretty cheesed off with repeatedly deleting & installing. Why should anyone have to keep doing this? Surely this is a Firefox compatibility issue? Thought there would be a simple fix for this.

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Seems the issue is that Firefox wont close down properly so there's an instance of it running in the background hence it wont re-open. Whenever I have to uninstall it, I have to reboot the laptop in order to close it first or I cant uninstall. So in order to actually open Firefox then I have to reboot every time, which of course is not how these things should be..!!

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OK did everything you recommended but it still doesn't work.

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Already used Task Manager, but although I close down in there, it still doesn't stop something running, which is stopping the program from loading. I am not an expert but I was reasonably knowledgeable up to a few years ago! I have no idea. I have the latest update of Windows 10, use Trend Micro personal, & Chrome & Edge work without issues. Never ever had a problem with Firefox before. Its usually the one which is reliable!