Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

After upgrading to Firefox Quantum 58.0.2 i lost bookmark library

  • 1 ప్రత్యుత్తరం
  • 4 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 4 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Shadow110

more options

I've had my bookmark library for years and it is extensive. I have been using firefox for years exclusively. I have updated firefox dozens of times over the years and never lost my bookmarks. After upgrading to the latest version of Quantum yesterday my bookmark library disappeared. All of the automatic backups are gone as well. There is no profile with the library and it is not in the Old Firefox Data directory on my desktop. When I use the restore feature, there are no backups to restore.

I have an account and all of my devices are sinked (pc, ipad, and iphone). I did the upgrade on my pc. However, instead of sync adding my bookmark library from the other devices, it worked the other way around, and now all of my devices have had the library wiped clean.

This is bizarre. Please help.

I've had my bookmark library for years and it is extensive. I have been using firefox for years exclusively. I have updated firefox dozens of times over the years and never lost my bookmarks. After upgrading to the latest version of Quantum yesterday my bookmark library disappeared. All of the automatic backups are gone as well. There is no profile with the library and it is not in the Old Firefox Data directory on my desktop. When I use the restore feature, there are no backups to restore. I have an account and all of my devices are sinked (pc, ipad, and iphone). I did the upgrade on my pc. However, instead of sync adding my bookmark library from the other devices, it worked the other way around, and now all of my devices have had the library wiped clean. This is bizarre. Please help.

ప్రత్యుత్తరాలన్నీ (1)

more options