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ఇంకా తెలుసుకోండి

on exit from firefox I get message saying ransomeware detected

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
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  • చివరి సమాధానమిచ్చినది jscher2000 - Support Volunteer

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Been running current version of Firefox for a week or so and today upon exiting Firefox I get a message from Acronis saying ransomware is trying to infect my system. TGhe message requested block? and restore files. ' I uninstalled Firefox and reloaded it from Mozilla.com and now Firefox will not start. ' Getting message "Windows cannot access the specified device,path, or file. You may not have appropriate permissions to access the item" ' I am using a administrative user ID as always so I am at wits end as to what to do about this. ' Any help would be appreciated.

Been running current version of Firefox for a week or so and today upon exiting Firefox I get a message from Acronis saying ransomware is trying to infect my system. TGhe message requested block? and restore files. ' I uninstalled Firefox and reloaded it from Mozilla.com and now Firefox will not start. ' Getting message "Windows cannot access the specified device,path, or file. You may not have appropriate permissions to access the item" ' I am using a administrative user ID as always so I am at wits end as to what to do about this. ' Any help would be appreciated.

ఎంపిక చేసిన పరిష్కారం

I'm not familiar with Acronis security software. The first step is to make sure you are not actively being attacked. While I don't know what is best for stopping and rolling back ransomware attacks, you could try the general cleaning tools listed in our support articles: Troubleshoot Firefox issues caused by malware.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (1)

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ఎంపిక చేసిన పరిష్కారం

I'm not familiar with Acronis security software. The first step is to make sure you are not actively being attacked. While I don't know what is best for stopping and rolling back ransomware attacks, you could try the general cleaning tools listed in our support articles: Troubleshoot Firefox issues caused by malware.