Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

When I send mail with an attachment to a government email, the attachment does not arrive but if I send the same email to a private address the attachment is OK

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 9 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Zenos

more options

I send a PDF attachment via Thunderbird to a government email address and they can't see the attachment. I send the same email via Thunderbird to a hotmail account and the attachment comes through OK. I send the same attachment via webmail and the attachment comes through OK.

I send a PDF attachment via Thunderbird to a government email address and they can't see the attachment. I send the same email via Thunderbird to a hotmail account and the attachment comes through OK. I send the same attachment via webmail and the attachment comes through OK.

ప్రత్యుత్తరాలన్నీ (1)

more options

Has the government department actually instructed or advised you to use PDF? Their email security systems might be stripping off anything that looks "binary".