Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox crashes about 5 seconds after starting

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది philipp

more options

Firefox crashes about 5 seconds after starting. Starting firefox in safe mode doesn't change anything. Error still appears after a clean reinstall (removing all temporary registry entries, folders and app-data folders).

Crash-ID is: bp-e7065110-d50a-491e-b1f3-32cdb2160115

Could you please give me some advise how to solve that problem?

Kind Regards, Michael

Firefox crashes about 5 seconds after starting. Starting firefox in safe mode doesn't change anything. Error still appears after a clean reinstall (removing all temporary registry entries, folders and app-data folders). Crash-ID is: bp-e7065110-d50a-491e-b1f3-32cdb2160115 Could you please give me some advise how to solve that problem? Kind Regards, Michael

ప్రత్యుత్తరాలన్నీ (1)

more options

hi michael, thanks for providing a crash id - this particular crash is caused by gdata security software on your device. please refer to Firefox 43.0.3 startup crash with G DATA security software in order to fix it.