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ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox secured sites are not loading with Avast installed.

  • 2 ప్రత్యుత్తరాలు
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  • చివరి సమాధానమిచ్చినది jscher2000 - Support Volunteer

robinleung
robinleung
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None of the Firefox sites are working. Google, Yahoo, all the major sites are not working. It displays error page "This Connection is Untrusted". Technical Details: Error code: sec_error_unknown_issuer

I have the latest version of Firefox installed (43.0) on a new Macbook Pro on El Capitan. I presume the problem is with Avast installed and they are not talking correctly to each other. All my other web browsers work fine, it is just with Firefox.

Once I disable "Scan secured connections" in Avast, all works fine. Is this an Avast issue or Firefox issue?

None of the Firefox sites are working. Google, Yahoo, all the major sites are not working. It displays error page "This Connection is Untrusted". Technical Details: Error code: sec_error_unknown_issuer I have the latest version of Firefox installed (43.0) on a new Macbook Pro on El Capitan. I presume the problem is with Avast installed and they are not talking correctly to each other. All my other web browsers work fine, it is just with Firefox. Once I disable "Scan secured connections" in Avast, all works fine. Is this an Avast issue or Firefox issue?

ప్రత్యుత్తరాలన్నీ (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

If you have Avast then try to disable HTTPS scanning in Avast Web Shield.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Avast is designed to set up Firefox automatically, but this doesn't always work. If rebooting your Mac doesn't trigger Avast to add its signing certificate to Firefox, maybe you can find steps in the Avast forums to do it.