Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox crashes on startup

  • 1 ప్రత్యుత్తరం
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 14 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

more options

I've tried uninstalling and reinstalling as well as starting in safe mode. Firefox continues to crash on startup. I don't know what else to try.

Crash ID: bp-b50024be-694f-4ae0-9216-fb6ea2150821

I've tried uninstalling and reinstalling as well as starting in safe mode. Firefox continues to crash on startup. I don't know what else to try. Crash ID: bp-b50024be-694f-4ae0-9216-fb6ea2150821

ప్రత్యుత్తరాలన్నీ (1)

more options

The crash report flagged these programs;

igd10umd32.dll = Intel(R) Graphics Technology


Total Virtual Memory 4294836224

Available Virtual Memory 3769913344

System Memory Use Percentage 71

Available Page File 4240539648

Available Physical Memory 1218703360

This is for Sumo's Related Bugs

1181091 NEW --- Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint


Check the above for updates.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: