Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

When opening an backed up profile only see 'cache' files in local folder pane

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Matt

more options

I am trying to restore an old profile. The profile is 4-5 years old. I created a new profile using the Profile Manager and have pasted the old files into the new profile folder. When I start Thunderbird the files that appear in the Local Folders pane are not recognizable to me.

I am trying to restore an old profile. The profile is 4-5 years old. I created a new profile using the Profile Manager and have pasted the old files into the new profile folder. When I start Thunderbird the files that appear in the Local Folders pane are not recognizable to me.
జోడించిన స్క్రీన్షాట్లు

న banditdog చే మార్చబడినది

ప్రత్యుత్తరాలన్నీ (1)

more options

you have pasted your data into the wrong place, so it is displaying profile file names as folders.