We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Can't access 1 website - no solution found

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 17 వీక్షణలు
  • చివరి సమాధానమిచ్చినది TNjazzgal

more options

Because of this issue, I have uninstalled & re-installed Firefox from the genuine download site, so I have the latest version. I can access any website (that I have tried) from Firefox, except the following website: http://members.amazingacademy.com. I can access this site from other browsers. I have contacted the website and they have advised me that they are not having any other reports of problems from other members using Firefox. I have added Firefox to my firewall & restarted my computer. I tried to add it to Malwarebytes, but cannot, since I have the free version, so I don't know if this may be the problem. I don't see any way to add safe websites to Microsoft Security Essentials. Please help! I hate Chrome & IE!

Because of this issue, I have uninstalled & re-installed Firefox from the genuine download site, so I have the latest version. I can access any website (that I have tried) from Firefox, except the following website: http://members.amazingacademy.com. I can access this site from other browsers. I have contacted the website and they have advised me that they are not having any other reports of problems from other members using Firefox. I have added Firefox to my firewall & restarted my computer. I tried to add it to Malwarebytes, but cannot, since I have the free version, so I don't know if this may be the problem. I don't see any way to add safe websites to Microsoft Security Essentials. Please help! I hate Chrome & IE!

ఎంపిక చేసిన పరిష్కారం

Hello,

Try clearing your cookies and cache and then try signing in again.

  • History (or New Fx Menu > History) > Clear Recent History

Or: "Clear the Cache":

  • Tools (or New Fx Menu > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools (or New Fx Menu > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (2)

more options

ఎంపిక చేసిన పరిష్కారం

Hello,

Try clearing your cookies and cache and then try signing in again.

  • History (or New Fx Menu > History) > Clear Recent History

Or: "Clear the Cache":

  • Tools (or New Fx Menu > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools (or New Fx Menu > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

న CoryMH చే మార్చబడినది

more options

I had already tried clearing the cache & cookies. I was able to solve the problem by using the "reset Firefox" option on the troubleshooting page (instead of running it in safe mode). Thanks for your help!