We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Freshly created sync account, however it is unable to sync. Why?

  • 1 ప్రత్యుత్తరం
  • 13 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 16 వీక్షణలు
  • చివరి సమాధానమిచ్చినది mariusi

user1094530
user1094530
more options

32-bit Firefox 29.0.1; Windows desktop version; Windows 7 64-bit OS Created a very-very new sync account then confirmed the account via the e-mail. Verified the account logging into that, e-mail and password is working. Set the sync options to only bookmarks, passwords and add-ons. After the browser restart sync is still not working, just sync icon is constantly spinning.

In the sync error log it is saying:

1401788644648 Sync.BrowserIDManager ERROR Failed to fetch a token for authentication: [Exception... "App. Quitting" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "JS frame :: resource://services-common/async.js :: checkAppReady/onQuitApplication/Async.checkAppReady :: line 123" data: no]

This is nonsene, I can access the account in the account management site via the e-mail and password. Then why is the authentication failed??

32-bit Firefox 29.0.1; Windows desktop version; Windows 7 64-bit OS Created a very-very new sync account then confirmed the account via the e-mail. Verified the account logging into that, e-mail and password is working. Set the sync options to only bookmarks, passwords and add-ons. After the browser restart sync is still not working, just sync icon is constantly spinning. In the sync error log it is saying: 1401788644648 Sync.BrowserIDManager ERROR Failed to fetch a token for authentication: [Exception... "App. Quitting" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "JS frame :: resource://services-common/async.js :: checkAppReady/onQuitApplication/Async.checkAppReady :: line 123" data: no] This is nonsene, I can access the account in the account management site via the e-mail and password. Then why is the authentication failed??

ప్రత్యుత్తరాలన్నీ (1)

mariusi
mariusi
more options

I have the exact same problem and the same errors in the log. 1401802035996 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1401802035997 Sync.BrowserIDManager ERROR Failed to fetch a token for authentication: [Exception... "App. Quitting" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "JS frame :: resource://services-common/async.js :: checkAppReady/onQuitApplication/Async.checkAppReady :: line 123" data: no] 1401802035997 Sync.Resource DEBUG PUT Length: 371 1401802036000 Sync.Synchronizer ERROR Unable to upload meta/global. Leaving marked as new. 1401802036000 Sync.Synchronizer INFO Sync completed at 2014-06-03 16:27:16 after 1263.66 secs. 1401802036002 Sync.SyncScheduler DEBUG Next sync in 3600000 ms.