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freeze when checking mail windows 8.1

  • 3 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by christ1

I have an issue when launching Mozilla Thunderbird version 24.4.0

I have disabled all addons

I`m using an SSD (Solid State Drive)

When program launches it automatically checks for new messages, when it does this the program locks up for a few seconds, not sure why it's doing this, I've tried disabling add ons but still yet it locks up when checking mail. Any ideas why it is doing this?

I have an issue when launching Mozilla Thunderbird version 24.4.0 I have disabled all addons I`m using an SSD (Solid State Drive) When program launches it automatically checks for new messages, when it does this the program locks up for a few seconds, not sure why it's doing this, I've tried disabling add ons but still yet it locks up when checking mail. Any ideas why it is doing this?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

What is your anti-virus software?

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All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

What is your anti-virus software?

Start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?