Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download history box is empty

The following screenshot demonstrates the problem; the downloads tab is empty while clicking on the downloads icon brings up a small box containing elements of the downloads history. You can see just behind that small box that the list of downloads is empty.

http://i.imgur.com/ORhwsj9.jpg

The following screenshot demonstrates the problem; the downloads tab is empty while clicking on the downloads icon brings up a small box containing elements of the downloads history. You can see just behind that small box that the list of downloads is empty. http://i.imgur.com/ORhwsj9.jpg

All Replies (2)

Did you check for problems caused by the All-in-One Sidebar 0.7.20 extension?

Does it work properly on the about:downloads page?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

There is a 0.7.21 version of AiOS available. To get the update, you can use the gear button on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Above the list, gear button > Check for Updates.