Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not open at all. Receive crash report every time.

  • 1 பதிலளி
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by kobe

WISH-TV
WISH-TV
more options

Crash ID: bp-02f93354-d03e-4e19-846c-42d932131023

I am running windows 7 (64bit). Firefox was installed via GPO (version 22). I am trying to update firefox to version 24, however midway thru install I received the above crash report. Firefox will not open at all! I have uninstalled/reinstalled as admin, still no luck. I have pulled the PC off of the domain and logged into as local admin. I have uninstalled/reinstalled and still received the crash report. I boot to safe mode and attempted all of the above, and yet still received the crash report. I'm at a loss here, any help is appreciated.

Crash ID: bp-02f93354-d03e-4e19-846c-42d932131023 I am running windows 7 (64bit). Firefox was installed via GPO (version 22). I am trying to update firefox to version 24, however midway thru install I received the above crash report. Firefox will not open at all! I have uninstalled/reinstalled as admin, still no luck. I have pulled the PC off of the domain and logged into as local admin. I have uninstalled/reinstalled and still received the crash report. I boot to safe mode and attempted all of the above, and yet still received the crash report. I'm at a loss here, any help is appreciated.

All Replies (1)

kobe
kobe
more options

Can you try to create a new profile, and or firefox safe mode.

SEE THE below 2 articles.