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Firefox does not recognize any of my INSTALLED add-ons

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  • Last reply by Wesley Branton

modelwiz
modelwiz
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When I first installed freecorder (for example) it came up as an add-on button and it worked. The next time I logged in, freecorder was nowhere to be found, despite the add-on manager showing it as installed. So I uninstalled and reinstalled. Despite freecorder being installed, not even the add-on manager shows it, and freecorder is only the most notorious example of things that do not work in Firefox.

Fortunately, I can migrate to Chrome and hope it actually works as a browser should, unlike Firefox

When I first installed freecorder (for example) it came up as an add-on button and it worked. The next time I logged in, freecorder was nowhere to be found, despite the add-on manager showing it as installed. So I uninstalled and reinstalled. Despite freecorder being installed, not even the add-on manager shows it, and freecorder is only the most notorious example of things that do not work in Firefox. Fortunately, I can migrate to Chrome and hope it actually works as a browser should, unlike Firefox

All Replies (1)

Wesley Branton
Wesley Branton
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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please report back soon.