Remove completely snap.do, restart and it still persist

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Last reply by R4D10Active

11 ஆண்டுகளுக்கு முன்பு

19/8/13, பிற்பகல் 10:13

I already did what I need to remove snap.do completely, even in the about:config page about changing back the default value. After restart the computer, everytime I start up Firefox with the last tab I opened, a new tab is open and it is snap.do. But only for the first time, when I closed Firefox and opened it again, it did not show up.

Any help?

I already did what I need to remove snap.do completely, even in the about:config page about changing back the default value. After restart the computer, everytime I start up Firefox with the last tab I opened, a new tab is open and it is snap.do. But only for the first time, when I closed Firefox and opened it again, it did not show up. Any help?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Move stuff to the new profile.

Recover important data from an old profile

👍 1

Answer 1 · 2013-08-19 22:13:56

ideato

19/8/13, பிற்பகல் 10:30

Hello mydog2409,

see : questions/950297

and : questions/958900

thank you

Answer 2 · 2013-08-19 22:13:56

kobe

19/8/13, பிற்பகல் 10:31

Uninstall any related programs from the control panel. Use the searchreset tool and delete a user.js file.

Answer 3 · 2013-08-19 22:13:56

the-edmeister

Moderator

19/8/13, பிற்பகல் 10:33

Please read the previous support threads about snap.do - you must have missed something which is causing Firefox prefs to be reset.

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Answer 4 · 2013-08-19 22:13:56

Dog கேள்வியின் உரிமையாளர்

19/8/13, பிற்பகல் 11:00

The problem now is: When I opened Firefox, it opened itself a new tab (plus my old tabs) and show the snap.do search page without a url and only a page. The prefs.js and user.js are clean because it showed no changes from the last time I run the adware remover.