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cannot download and save pdf files

  • 1 பதிலளி
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by SafeBrowser

MacEvansCB
MacEvansCB
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All of a sudden I cannot download PDF files. This has been working for for years. Regular downloads of other file types still work without problem. But when I click on a PDF link, I get a blank new tab/window with a status of Done and nothing else happens. I have all the PDF helper apps set to use Adobe Acrobat Pro to open all downloaded PDF files. When this started, I changed all the helper apps to Always Ask. No change... blank window... no download... no popup to ask... This happens on all websites I try to get PDFs from.

All of a sudden I cannot download PDF files. This has been working for for years. Regular downloads of other file types still work without problem. But when I click on a PDF link, I get a blank new tab/window with a status of Done and nothing else happens. I have all the PDF helper apps set to use Adobe Acrobat Pro to open all downloaded PDF files. When this started, I changed all the helper apps to Always Ask. No change... blank window... no download... no popup to ask... This happens on all websites I try to get PDFs from.

All Replies (1)

SafeBrowser
SafeBrowser
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See the solution that I posted here --> https://support.mozilla.org/en-US/questions/926799


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