We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New laptop Win7; when I try to start Firefox, I get error mess, "Firefox already running", I uninstalled and reinstalled with same results.

  • 2 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by Tuttouomo

This started after I did a windows easy transfer of some Quickbook files from my old computer to my laptop. I have uninstalled firefox and downloaded the latest version from the website and still get this message. I cannot see where it can be running. Thnx, Bill.

This started after I did a windows easy transfer of some Quickbook files from my old computer to my laptop. I have uninstalled firefox and downloaded the latest version from the website and still get this message. I cannot see where it can be running. Thnx, Bill.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

This sounds like it's not the Firefox installation itself that is messed up, but your profile folder (where your personal settings like bookmarks, passwords, etc are stored). You say you used easy transfer, and that might have gone wrong somehow.

To start from scratch again, follow the instructions under "Creating a new profile" here: https://support.mozilla.com/en-US/kb/Managing-profiles. Hope this helps!

Read this answer in context 👍 1

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

This sounds like it's not the Firefox installation itself that is messed up, but your profile folder (where your personal settings like bookmarks, passwords, etc are stored). You say you used easy transfer, and that might have gone wrong somehow.

To start from scratch again, follow the instructions under "Creating a new profile" here: https://support.mozilla.com/en-US/kb/Managing-profiles. Hope this helps!

Thank you, djst! Problem solved , Happy Holidays!