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New version does not support RoboForm, went back to 3.6, get back to me when you make one we can use!

  • 10 பதிலளிப்புகள்
  • 41 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by James

new version disabled RoboForm, don't know why you put a new version out when we can't use it, went back to 3.6, it was either that or go back to Explorer. NOT IMPRESSED!

new version disabled RoboForm, don't know why you put a new version out when we can't use it, went back to 3.6, it was either that or go back to Explorer. NOT IMPRESSED!

All Replies (10)

Roboform supports Firefox 8.0 just fine if you are using a more current version like 7.62

http://www.roboform.com/support/news

It is not up to Mozilla to support the thousand of Extensions (and their older releases such extensions) out there.

I paid for roboform, if you insist upon making sure it doesn't work every time you get a wild hair and decide to tweak firefox, YOU WIN, I'm switching to Chrome. You can't let us set a parameter preventing us from being bothered with your latest tweak until roboform works with it? Yes you can. You just choose not to. Congratulations again, YOU WIN. WE LEAVE. It is only up to Mozilla to do what it thinks will draw in more people, or run more people off.... YOU WIN.

Edited by a moderator due to language. See the Rules & Guidelines .
Do not harass, insult, taunt, provoke, demean, or personally attack other forum members.

the-edmeister மூலமாக திருத்தப்பட்டது

Well hey which would you rather have, a usable Firefox 8.0 or Firefox 8.0 to crash upon startup due to using a old version of Roboform. This has been a top crasher as to why they blocklisted the older versions that was causing the crashes.

You can also try Firefox 8.0.1 as it may still allow you to use the older Roboform version. Just have to make sure extension is enabled in Tools->Addons.

https://addons.mozilla.org/en-US/firefox/blocked/

https://wiki.mozilla.org/Blocklisting

What I would like is for the new version to work as well as the old version. What is so hard about getting the new one to work? The old firefox works just fine so I will be returning to that one. By the way there has been a few "new" version of firefox and NONE of them have worked with roboform. Roboform is the number one password keeper being used, I would think it's in your best interest to make sure that ALL version work if you want people using your product.

1. It is up to Roboform to keep their stuff up to date with Firefox.
2. Roboform has been doing that quite well, maybe you just need to update Roboform.

http://www.roboform.com/support/news

Of course we can get the new version of the Roboform but for a price. We already paid for it. Is it possible that you guys (from Mozilla and Robo) get together in a bar somewhere and plan for making additional revenues for each other and we end up paying the tab?

As the man said we always can walk.

Firefox is free, always has been, and will always be free. So much for your conspiracy theory.

Roboform came out with a greatly enhanced version 7 that replaced version 6, with a lot of new features, so if you don't need all those new features why don't you use the "RoboForm Lite Standalone Extension" version of Roboform instead of the full version?
http://www.roboform.com/platforms/browsers/firefox
https://addons.mozilla.org/en-US/firefox/addon/roboform-online-password-manag/?src=ss

Because that version doesn't even do what my current version does. I don't need any new features - I just need what I have and what I paid for in the first place, which has been made to not work with Firefox any longer. THAT part is Firefox's fault - they decided to not support the current version of Roboform, presumably for a kickback from Roboform.

Firefox could be getting a kickback from Roboform, for all we know, to deactivate Roboform with a new Firefox version whenever Roboform decides to pick your pocket again.

This is equally Roboform's fault. When I purchased Roboform, I was told that it was a permanent, lifetime license that included ALL FUTURE updates AND UPGRADES!!

Roboform is making that a lie. They do have a version that works with the latest Firefox versions - HOWEVER, with that one, apparently, Roboform wants you to PAY for it OVER AGAIN every year, or whenever Firefox plays ball and fails to include support for your current version.

So, I have stopped upgrading Roboform AND Firefox. I stopped Firefox at v3.6.2 and Roboform at the point where they broke their word to me and started trying to charge me over and over again. I am so glad I save my old application install files.

I'm just sticking with what I have, until I find something to use instead of Roboform and then I will be switching to the CHROME browser.

I have recommended Roboform and Firefox on many forums, such as PCSoft, and to those who ask me for advice, but now I'm going back to each one and setting the record straight - I get angry when I'm lied to and word given is not honored - I don't like unethical companies. Whatever Roboform and Firefox have going - they can KEEP IT!

If I can steer people away from Roboform, I will do so at every opportunity. The same with Firefox as I believe they are colluding with Roboform to disable it when Roboform wants to pick their customers' pockets again. In consideration for some kind of kickback to Firefox, of course.

I just found out that your Roboform data is stored "in the cloud" and is NOT stored on your computer where you can control it, print it, and back it up yourself, and possibly go back to a prior set of data if you need to recover something.

There is NO WAY I am storing any of MY data "in the cloud" ESPECIALLY my passwords. I see now that I will never update Roboform beyond 6.9.99, unless they fix this. I won't anyway because I'm not paying them again for what they assured me was a permanent, perpetual license to ALL updates AND UPGRADES in perpetuity. This is the behavior of an unethical company. I will spread the word. They should have honored their word to those of us to whom they gave it.

A vendor should depend on a substantially better product to generate new sales, NOT defraud their customers with planned-forced obsolescence (disabling features (i.e. continuing to work with Firefox, as promised) in the version their customers bought) in order to pick their customers' pockets, rather than produce a better product.

userid9 wrote: Firefox could be getting a kickback from Roboform, for all we know, to deactivate Roboform with a new Firefox version whenever Roboform decides to pick your pocket again.

First: Firefox is the current name (was Firebird and Phoenix before) of the web browser not a company or such.

Second: Mozilla blocklisted certain older versions of Roboform due to being top crashers of Firefox on Windows. at https://crash-stats.mozilla.com/products/Firefox and https://addons.mozilla.org/en-US/firefox/blocked/i45

However you may still think they made that up somehow in order to get money from Roboform. Mozilla does not need peanuts from Roboform when they get more than enough money from Google just for making Google be the default search engine in search bar.