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Web site still says that Firefox doesn't accept cookies

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 14 views
  • Last reply by shusseina

Hi, The web page mail.hitmessaging.net/ suddenly says that Firefox doesn't accept cookies so I followed all your instructions on this page

http://support.mozilla.com/en-US/kb/Websites%20say%20cookies%20are%20blocked

and restarted the browser and then the computer but the problem remains. I clicked OK after having changed the settings in "Tools"-"Privacy" exactly as you recommend (I have double-checked) but when I open that menu again the changed settings haven't been saved. The setting is still "Remember history" instead of "Use customer settings for history" no matter how many times I try to change the setting. I'm using the Swedish version of Firefox 6 and I didn't have this problem with any home page before upgrading to Firefox 6.

Best regards, Claes Vestermark Stockholm, Sweden

Hi, The web page mail.hitmessaging.net/ suddenly says that Firefox doesn't accept cookies so I followed all your instructions on this page http://support.mozilla.com/en-US/kb/Websites%20say%20cookies%20are%20blocked and restarted the browser and then the computer but the problem remains. I clicked OK after having changed the settings in "Tools"-"Privacy" exactly as you recommend (I have double-checked) but when I open that menu again the changed settings haven't been saved. The setting is still "Remember history" instead of "Use customer settings for history" no matter how many times I try to change the setting. I'm using the Swedish version of Firefox 6 and I didn't have this problem with any home page before upgrading to Firefox 6. Best regards, Claes Vestermark Stockholm, Sweden

All Replies (1)

Please see the support article How to fix preferences that won't save. The article provides several possible remedies.

Let us know how you get on.