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Since upgrading to 4 the finger print pass on my HP won't work...I was told it's called a biometrx sytem, whatever that means

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  • Last reply by the-edmeister

iluvorchids22
iluvorchids22
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My HP laptop has a feature called Simple Pass that allows me to load in my passwords and gain access to my various accounts and programs with the swipe of a finger. Since i upgraded to the latest version of Firefox that feature will not work. And when I try to reload the password it tells me that Firefox doesn't recognize that program...help, please...and make it simple cuz I'm not very computer savy. thanx, cg

My HP laptop has a feature called Simple Pass that allows me to load in my passwords and gain access to my various accounts and programs with the swipe of a finger. Since i upgraded to the latest version of Firefox that feature will not work. And when I try to reload the password it tells me that Firefox doesn't recognize that program...help, please...and make it simple cuz I'm not very computer savy. thanx, cg

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the-edmeister
the-edmeister
  • Moderator
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See this support thread.
https://support.mozilla.com/en-US/questions/814397