We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on firefox to open in my Mac, an error shows up: plug-in object Type error: id is undefined. When I click on the OK button, firefox opens. This never happened in FF 3. What is this?

  • 3 பதிலளிப்புகள்
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

Also when I am in a site, such as an account, and click on a highlighted link, I get another error, {Javascript Application] can't create mcafee plug-in object: Type Error: components. classes [cid] is undefined. The only mcafee I had on my computer was the secure search and I uninstalled it, but I still get this message. When I click on the OK button with the error message, then the link opens up.

Also when I am in a site, such as an account, and click on a highlighted link, I get another error, {Javascript Application] can't create mcafee plug-in object: Type Error: components. classes [cid] is undefined. The only mcafee I had on my computer was the secure search and I uninstalled it, but I still get this message. When I click on the OK button with the error message, then the link opens up.

All Replies (3)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

Thanks that fixed it, it was mcafee site advisor and it corrected when I disabled it. Does this mean I can't ever use it with FF4?

You're welcome.

You will have to wait for McAfee to release an update that fixes this issue. I've seen quite a few threads about this issue, so it happens more often.