Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't update, error message says I don't have system permission. There is no admin account on this computer. It only has one user.

  • 1 பதிலளி
  • 18 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by cor-el

This is a one-user Mac running snow leopard. I don't think I ever set up an admin account since I am the only user. Why can't I update Firefox?

This is a one-user Mac running snow leopard. I don't think I ever set up an admin account since I am the only user. Why can't I update Firefox?

All Replies (1)

  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.