I'm trying to set up a firefox sync account, but the captcha is invisible for some reason, so I get stuck at the `prove you're not a robot' step. What can I do?

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Last reply by John99

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3/2/11, முற்பகல் 3:37

I'm trying to set up firefox sync on my macbook. When setting up my account, the "prove you're not a robot" page loads with a blank captcha, so of course I can't go on.

At first I thought that adblock might be interfering, so I disabled it. No dice. Is there another add-on that might be causing a problem or a setting I should change? I'm running firefox 3.6.13 w/ Abine, but no other active add-ons, in MacOS 10.6.5.

I'm trying to set up firefox sync on my macbook. When setting up my account, the "prove you're not a robot" page loads with a blank captcha, so of course I can't go on. At first I thought that adblock might be interfering, so I disabled it. No dice. Is there another add-on that might be causing a problem or a setting I should change? I'm running firefox 3.6.13 w/ Abine, but no other active add-ons, in MacOS 10.6.5.

Answer 1 · 2011-02-03 03:37:27

ninerkz

24/3/11, முற்பகல் 1:23

The error I get when I dig into the source code is that Google is refusing to display the ReCaptcha to me. Apparently my work network has been banned by Google for some reason I can't figure out. My network admins also cannot figure out why we're blocked. The issue appears in multiple browsers and sites that use the recaptcha service.

Here's the link in the source code:

Google Sorry... We're sorry... ... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now. See Google Help for more information.

The URL to the Recaptcha is: https://www.google.com/recaptcha/api/challenge?k=6Lf5YAcAAAAAAILdm73fp007vvmaaDpFb6A5HLJP

And in case it doesn’t come through, the Google Help URL is: http://www.google.com/support/websearch/bin/answer.py?&answer=86640&hl=