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pop up works on firefox for windows but not on firefox for linux. how can I figure out why this is happening

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  • Last reply by cor-el

chassins
chassins
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I am working with a vendor to deploy an Applicant Tracking System (ATS). There is a functionality that once a user tries to manually create a new resume the system checks for duplicates. If a duplicate is found a pop-up should open indicating which duplicate record have been found. This functionality is working fine on Firefox on a Windows platform but will not work on Firefox on a Linux platform. The vendor can not seem to figure out why this is happening. Any one have any ideas so that I might be able to point their development team in the right direction?

I am working with a vendor to deploy an Applicant Tracking System (ATS). There is a functionality that once a user tries to manually create a new resume the system checks for duplicates. If a duplicate is found a pop-up should open indicating which duplicate record have been found. This functionality is working fine on Firefox on a Windows platform but will not work on Firefox on a Linux platform. The vendor can not seem to figure out why this is happening. Any one have any ideas so that I might be able to point their development team in the right direction?

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cor-el
cor-el
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Any errors in the Tools > Error Console that give a clue what is wrong?

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