Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to open a second Window

  • 1 பதிலளி
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by cor-el

Donwint
Donwint
more options

I recently upgraded my Firewall to Zone Alarm Pro and added their Anti-virus as well. Since I've done that I can't open a second Firefox Window. Additional tabs open fine, and any other browser will open a second Window without a problem, but I prefer to use Firefox. I tried reinstalling Firefox 3.6.8 but that didn't solve it.

I recently upgraded my Firewall to Zone Alarm Pro and added their Anti-virus as well. Since I've done that I can't open a second Firefox Window. Additional tabs open fine, and any other browser will open a second Window without a problem, but I prefer to use Firefox. I tried reinstalling Firefox 3.6.8 but that didn't solve it.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable the ZoneAlarm Toolbar extension.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems