A previously trusted site is now telling me that the I cannot connect to the site becuase it is untrusted. Is this a hacker? what is going on?

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Last reply by cor-el

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24/5/10, முற்பகல் 9:09

I work for Chacha and I cannot access my payment or log in to the "Universe" as they call it to do my job. It tells me the site connection is not trusted because it was signed by an unknown source. It worked about a week ago but Friday it stopped. The message says if it is a site that previously worked it may be a hacker.

URL of affected sites

https://universe.chacha.com/

I work for Chacha and I cannot access my payment or log in to the "Universe" as they call it to do my job. It tells me the site connection is not trusted because it was signed by an unknown source. It worked about a week ago but Friday it stopped. The message says if it is a site that previously worked it may be a hacker. == URL of affected sites == https://universe.chacha.com/

Answer 1 · 2010-05-24 09:09:10

cor-el

Moderator
Top 10 Contributor

24/5/10, முற்பகல் 9:28

There is a problem with the certificate on that web page. From http://www.networking4all.com/en/support/tools/site+check/ Error while checking the SSL Certificate!!

If you no longer have that missing intermediate GoDaddy certificate on your computer then you will get the untrusted error message. Try to visit this site to make Firefox save that certificate: https://certs.godaddy.com/anonymous/repository.seam

Answer 2 · 2010-05-24 09:09:10

AnonymousUser கேள்வியின் உரிமையாளர்

24/5/10, முற்பகல் 9:45

Which one should I get to save? And does this just bypass the problem or does it solve it, is my info in danger?

Answer 3 · 2010-05-24 09:09:10

cor-el

Moderator
Top 10 Contributor

24/5/10, முற்பகல் 10:05

Visiting that web page should be sufficient. No need to save or install one of the certificates on that page. That server sends the certificate that Firefox needs to connect successfully to universe.chacha.com

You should see the GoDaddy certificate in Firefox > Preferences > Advanced > Encryption: Certificates > View Certificates : Authorities (under the T: The Go Daddy Group, Inc)