My browser "disappears". move mouse and it's back, happens a lot
Every day while working, the browser, weather I have 1 or 5 tabs open, just blinks off. Goes to desktop. If I move mouse or hit return and it's back.
== Long ago
Every day while working, the browser, weather I have 1 or 5 tabs open, just blinks off. Goes to desktop. If I move mouse or hit return and it's back.
== Long ago
All Replies (6)
Could you reply with the troubleshooting information from Help->Troubleshooting information. (Open the Help menu, then click Troubleshooting Information. Press Copy all to clipboard to copy the information, then paste it in your reply.
Is this the way to do it?
Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Firefox security
2.0
true
{9CE11043-9A15-4207-A565-0C94C42D590D}
Java Console
6.0.15
true
Java Console
6.0.17
true
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Norton IPS
1.0
true
{8545daff-ad1e-493f-a37e-eed1ac79682b}
Norton Toolbar
3.7.2
true
{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}
Autofill Forms
0.9.5.2
true
[email protected]
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
8
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
https://www.fidelity.com/|http://att.net/
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1274302061
print.print_printer
Dell Laser Printer 1720 (Copy 1)
print.printer_Dell_Laser_Printer_1720.print_bgcolor
false
print.printer_Dell_Laser_Printer_1720.print_bgimages
false
print.printer_Dell_Laser_Printer_1720.print_command
print.printer_Dell_Laser_Printer_1720.print_downloadfonts
false
print.printer_Dell_Laser_Printer_1720.print_edge_bottom
0
print.printer_Dell_Laser_Printer_1720.print_edge_left
0
print.printer_Dell_Laser_Printer_1720.print_edge_right
0
print.printer_Dell_Laser_Printer_1720.print_edge_top
0
print.printer_Dell_Laser_Printer_1720.print_evenpages
true
print.printer_Dell_Laser_Printer_1720.print_footercenter
print.printer_Dell_Laser_Printer_1720.print_footerleft
&PT
print.printer_Dell_Laser_Printer_1720.print_footerright
&D
print.printer_Dell_Laser_Printer_1720.print_headercenter
print.printer_Dell_Laser_Printer_1720.print_headerleft
&T
print.printer_Dell_Laser_Printer_1720.print_headerright
&U
print.printer_Dell_Laser_Printer_1720.print_in_color
true
print.printer_Dell_Laser_Printer_1720.print_margin_bottom
0.5
print.printer_Dell_Laser_Printer_1720.print_margin_left
0.5
print.printer_Dell_Laser_Printer_1720.print_margin_right
0.5
print.printer_Dell_Laser_Printer_1720.print_margin_top
0.5
print.printer_Dell_Laser_Printer_1720.print_oddpages
true
print.printer_Dell_Laser_Printer_1720.print_orientation
0
print.printer_Dell_Laser_Printer_1720.print_pagedelay
500
print.printer_Dell_Laser_Printer_1720.print_paper_data
1
print.printer_Dell_Laser_Printer_1720.print_paper_height
11.00
print.printer_Dell_Laser_Printer_1720.print_paper_size_type
0
print.printer_Dell_Laser_Printer_1720.print_paper_size_unit
0
print.printer_Dell_Laser_Printer_1720.print_paper_width
8.50
print.printer_Dell_Laser_Printer_1720.print_reversed
false
print.printer_Dell_Laser_Printer_1720.print_scaling
1.00
print.printer_Dell_Laser_Printer_1720.print_shrink_to_fit
true
print.printer_Dell_Laser_Printer_1720.print_to_file
false
print.printer_Dell_Laser_Printer_1720.print_unwriteable_margin_bottom
0
print.printer_Dell_Laser_Printer_1720.print_unwriteable_margin_left
0
print.printer_Dell_Laser_Printer_1720.print_unwriteable_margin_right
0
print.printer_Dell_Laser_Printer_1720.print_unwriteable_margin_top
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_bgcolor
false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_bgimages
false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_command
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_downloadfonts
false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_edge_bottom
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_edge_left
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_edge_right
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_edge_top
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_evenpages
true
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_footercenter
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_footerleft
&PT
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_footerright
&D
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_headercenter
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_headerleft
&T
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_headerright
&U
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_in_color
true
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_margin_bottom
0.5
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_margin_left
0.5
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_margin_right
0.5
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_margin_top
0.5
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_oddpages
true
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_orientation
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_pagedelay
500
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_data
1
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_height
11.00
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_size_type
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_size_unit
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_width
8.50
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_reversed
false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_scaling
1.00
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_shrink_to_fit
true
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_to_file
false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_unwriteable_margin_bottom
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_unwriteable_margin_left
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_unwriteable_margin_right
0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_unwriteable_margin_top
0
print.printer_Dell_V305.print_bgcolor
false
print.printer_Dell_V305.print_bgimages
false
print.printer_Dell_V305.print_command
print.printer_Dell_V305.print_downloadfonts
false
print.printer_Dell_V305.print_edge_bottom
0
print.printer_Dell_V305.print_edge_left
0
print.printer_Dell_V305.print_edge_right
0
print.printer_Dell_V305.print_edge_top
0
print.printer_Dell_V305.print_evenpages
true
print.printer_Dell_V305.print_footercenter
print.printer_Dell_V305.print_footerleft
&PT
print.printer_Dell_V305.print_footerright
&D
print.printer_Dell_V305.print_headercenter
print.printer_Dell_V305.print_headerleft
&T
print.printer_Dell_V305.print_headerright
&U
print.printer_Dell_V305.print_in_color
true
print.printer_Dell_V305.print_margin_bottom
0.5
print.printer_Dell_V305.print_margin_left
0.5
print.printer_Dell_V305.print_margin_right
0.5
print.printer_Dell_V305.print_margin_top
0.5
print.printer_Dell_V305.print_oddpages
true
print.printer_Dell_V305.print_orientation
0
print.printer_Dell_V305.print_pagedelay
500
print.printer_Dell_V305.print_paper_data
1
print.printer_Dell_V305.print_paper_height
11.00
print.printer_Dell_V305.print_paper_size_type
0
print.printer_Dell_V305.print_paper_size_unit
0
print.printer_Dell_V305.print_paper_width
8.50
print.printer_Dell_V305.print_reversed
false
print.printer_Dell_V305.print_scaling
1.00
print.printer_Dell_V305.print_shrink_to_fit
true
print.printer_Dell_V305.print_to_file
false
print.printer_Dell_V305.print_unwriteable_margin_bottom
0
print.printer_Dell_V305.print_unwriteable_margin_left
0
print.printer_Dell_V305.print_unwriteable_margin_right
0
print.printer_Dell_V305.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.history
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
privacy.sanitize.sanitizeOnShutdown
true
security.warn_viewing_mixed
false
Yes - thanks. Disable Firefox security in Tools->Add-Ons and restart Firefox. See if the problem is fixed by doing this.
- For details on how to do this, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Thanks a lot. I did that and I'll give it a day. I really appreciate the help.
Well, that seemed to work for an hour, but still just flicks off, goes to desktop until I move the mouse. Any other clues? I could live with it, the minorest of aches. Thanks Bob
Problem done. I have to admit, that not only am I old and ugly, I'm stupid!!!!!! I was "parking" the cursor right on that tiny, lower right, "show desktop" button!!!!!~ Man, do I feel dumb. I always used to "park" the thing right in the middle of whatever I was workin on and had to move it so often, I probably wanted it far-far away. I didn't even know there was a "show desktop" button. Windows7??? Thanks so much, I'm sorry to have wasted your time, zzxc.