Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to SEND emails, or reply, since a couple of weeks. Can still receive.

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 26 views
  • Last reply by Lex Noyb

Since a couple of weeks I am unable to send or reply to emails. The tab 'Outgoing Server (SMTP) Settings' does not show any option to add or edit a password, which is required by my Internet provider. I have checked with them, and all the settings are OK for them, except for the missing password. NB: I did notice, when I checked this tab, it had jumped back to a previous Internet provider's server. I have deleted that. It's more than 9 years since I changed providers, but never had a need to visit this tab after that. Could it be a problem with an update? I am using version 115.5.2 (64 bit) of Thunderbird.

Since a couple of weeks I am unable to send or reply to emails. The tab 'Outgoing Server (SMTP) Settings' does not show any option to '''add or edit a password''', which is required by my Internet provider. I have checked with them, and all the settings are OK for them, except for the missing password. NB: I did notice, when I checked this tab, it had jumped back to a previous Internet provider's server. I have deleted that. It's more than 9 years since I changed providers, but never had a need to visit this tab after that. Could it be a problem with an update? I am using version 115.5.2 (64 bit) of Thunderbird.
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Problem Solved. I just did another test, after removing those redundant lines, and it asked for my password; all is well again. Remains the question: what caused this problem? An update? Was my account hacked?

Read this answer in context 👍 0

All Replies (2)

Update: I noticed, when I checked my passwords, there was NO line at all for the SMTP! And I can't see how to add a line for it. BTW: I work with Windowsm 10 Home (fully updated). It would be handy, if that list of required info would be visible while writing this message....just sayin'..

Helpful?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Problem Solved. I just did another test, after removing those redundant lines, and it asked for my password; all is well again. Remains the question: what caused this problem? An update? Was my account hacked?

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.