We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Backup for passwords and bookmarks after reinstalling App

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Paul

After the last update for Firefox nightly beta the app didn't work properly, so I reinstalled the app. Now all data is missing.... I there a backup of the data?

After the last update for Firefox nightly beta the app didn't work properly, so I reinstalled the app. Now all data is missing.... I there a backup of the data?

All Replies (3)

Hi

Had you previously used Firefox Sync to sync the data to another copy of Firefox on another device?

I actually locked in my account but I didn't sync it

Hi

Unless you have the data in another copy of Firefox on another device, it is not going to be possible to recover it.