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Setting up an existing account on a new computer

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by sfhowes

I have a new computer and just installed Thunderbird so I could use it for an existing account. I used Thunderbird on my old computer and wanted to keep using it on my new computer. Upon installation I initiated an automatic imap account setup. Thunderbird found the correct setting but when I attempt to save the configuration it comes back with an error message "incoming server already exists".

See the screen shot below. Any help on this will be appreciated.

Kiteboarder.

I have a new computer and just installed Thunderbird so I could use it for an existing account. I used Thunderbird on my old computer and wanted to keep using it on my new computer. Upon installation I initiated an automatic imap account setup. Thunderbird found the correct setting but when I attempt to save the configuration it comes back with an error message "incoming server already exists". See the screen shot below. Any help on this will be appreciated. Kiteboarder.
Attached screenshots

All Replies (1)

In Account Settings, is there already an account set up from a previous attempt? Also, the outgoing server is mail.shaw.ca. The recommended (secure) incoming server is imap.shaw.ca on 993, SSL/TLS.

https://support.shaw.ca/t5/internet-articles/about-pop-and-imap-email-server-settings/ta-p/6731