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I have lost the codes and the authentication app PLEASE HELP

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
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I have lost the codes and the authentication app I have both the email and the password but I cannot log in as I do not have the codes and I cannot pass the authenticator verification. If the account cannot be recovered is there a way to have the account deleted so that it can be recreated? PLEASE HELP

I have lost the codes and the authentication app I have both the email and the password but I cannot log in as I do not have the codes and I cannot pass the authenticator verification. If the account cannot be recovered is there a way to have the account deleted so that it can be recreated? '''PLEASE HELP'''

All Replies (5)

Di quale account stai parlando? In ogni caso non credo che ci sia modo

Parlo del mio vecchio account speravo almeno nella cancellazione.

Ho letto, purtroppo non avendo i codici di recupero sono tagliato fuori. Non c'è un email di supporto tecnico ?

Apri una discussione sul forum di Mozilla Italia -> https://forum.mozillaitalia.org/ Li sono presenti anche alcuni amministratori. Tuttavia non credo possano fare molto in questo caso, ci sono dei criteri di sicurezza che non possono essere aggirati per quel che so.