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" This pdf document might not be displayed correctly " - Blank text in PDF files

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by jscher2000 - Support Volunteer

How is this still a thing? Chrome can open any PDF file correctly. Any PDF file I open in Firefox shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly". Why? Why do I, with Firefox, need a 3rd party PDF reader? I shouldn't have to. Even Microsoft Edge gets this right.

Back to Chrome, I guess...

How is this still a thing? Chrome can open any PDF file correctly. Any PDF file I open in Firefox shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly". Why? Why do I, with Firefox, need a 3rd party PDF reader? I shouldn't have to. Even Microsoft Edge gets this right. Back to Chrome, I guess...

All Replies (2)

Can you provide the steps and the site to replicate the issue? It works for me. see screenshot Can you also update your browser.

Vomitur said

Any PDF file I open in Firefox shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly".

Every single PDF from everywhere you've tested?

The pdf.js viewer used in Firefox renders the PDF as one HTML canvas per page. To provide for searchability, it positions a layer of transparent text in front of the canvas. If Firefox is displaying the graphical elements of the PDF but not the text, I wonder whether there might be a font problem on your Firefox?