downloAD Setup 60.6.1.exe will not open after attempting to extract
Thunderbird (and MS office) failed to on or about 3/20. Both Thunderbird and Office had updates since then. Deleted Thunderbird, downloaded Setup 60.6.1.exe, but error window from 7 Zip said "specified procedure could not be found." Is my extractor no good? can I get another one?
Luckily, Thunderbird is still working on my Windows laptop. Can I download, extract and save the installer to a memory stick and try that in my PC?
In trying to get MS Office 2010 to reinstall in desperation I went to an earlier restore point but it didn't help anything.
Thanks in advance!
Fred
All Replies (4)
Avast security was blocking setup.exe, Installed OK, Testing now. Thanks Fred
Turned off everything I could find in Windows Defender and Avast. Thunderbird is installed but will not load!
Turned off everything I could find in Windows Defender and Avast.
That may be a bad idea, and possibly leave entirely unprotected. I'd probably get rid of Avast altogether, and solely used Windows Defender.
These are some generic suggestions to avoid problems with anti-virus software.
Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird
Don't let your anti-virus software scan incoming and outgoing messages.
Don't let your anti-virus software scan attachments.
Don't let your anti-virus software intercept your secure connection to the server.
Remove any add-ons your anti-virus software may have installed in Thunderbird.
Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile
Thunderbird is installed but will not load!
What does this mean? Please be more specific about what you're doing, and what actually happens.
shrpfred,
Please post an update. Thanks