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Get strange page when attempting to disp[lay email from Search

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by Johanus

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

All Replies (4)

Help menu > troubleshooting information and click the about:Memory you will see the page.

Try restarting Thunderbird with add-ons disabled from the help menu. See if one of them might be a problem child.

Thanks for the suggestion, Matt. "Safe Mode" does not help. Get same memory diagnostic screen, not the email from search list.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Try rebuilding the global search index:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Excellent hint! Rebuilding the global search index cleared up the problem. Thanks you very much!