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  • Last reply by Mary

as of this week when i try to load use any of the addons for the stories in firefox it will not load the stories to my desktop. I have stories viewer i have Ig helper all the things that i need and it will not load them yet it does in Chrome. it was working as of last week. i have uninstalled and reinstalled firefox. and my icon for instagram on my desktop works. this is what i get when i try to get an imagae from instagram

as of this week when i try to load use any of the addons for the stories in firefox it will not load the stories to my desktop. I have stories viewer i have Ig helper all the things that i need and it will not load them yet it does in Chrome. it was working as of last week. i have uninstalled and reinstalled firefox. and my icon for instagram on my desktop works. this is what i get when i try to get an imagae from instagram
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

A .png file is usually a static image. In this case, it's an icon. What you want to find in the Page Info Media panel is something like the attached (downsized for posting). The video you are playing most likely loaded near the end of the sequence, so check toward the bottom of the list.


Edited to add comments from two other posts:

Summary: To Save a Video Using the Page Info dialog

Call that up using either:

  • right-click a blank area of the page and choose View Page Info
  • (menu bar) Tools menu > Page Info
  • click the padlock or "i" icon to the left of the site address, then the ">" icon, then More Information

At the top of the Page Info dialog, click Media.

Scroll the media list to the first item of type Video, select that, then click Save As.

Note: It can be hard to spot. Try sorting Videos to the top of the Type column by clicking the Type column heading twice (first click should sort A-Z, second click should reverse the sorting Z-A).

If Firefox doesn't recognize that there is a video in the page, it could be in an embedded document instead of directly in the page. (For example, how YouTube videos are embedded on other websites.)

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All Replies (3)

Thank you so much for your help. for taking the time to answer me

What also works for me is using the Web Console or the Network Monitor. The video is retrieved via XHR and GET and having only XHR visible shows a GET action to request this file. The right-click context menu allows to open the video in a new tab where you can easily save the page/video in the usual way (Save Page As).

so do i highh light all of those that are highlighted. How do i use this for the photos and videos. what do i need to do to make them work. not truly understanding how this works thanks'

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