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Is it a good approach while updating firefox, our previous data like bookmarks, addons, and history are cleared?

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  • Last reply by Wesley Branton

Hasan_Ikram
Hasan_Ikram
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Its the second time my previous data like history, bookmarks, and add-on are cleared after the update of Firefox. Any user want to save his/her data whether the browser is updated. Browser should reserve the data.

Its the second time my previous data like history, bookmarks, and add-on are cleared after the update of Firefox. Any user want to save his/her data whether the browser is updated. Browser should reserve the data.

All Replies (1)

Wesley Branton
Wesley Branton
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We see this issue with almost every release of Firefox, but only with select users. There are millions of users who get Firefox updates without any issues, but there are still a handful that have issues. It's not the intended behavior of Firefox, since that data should be saved.

If you see a folder on your desktop called "Old Firefox Data" or something similar, you can recover your information from that. See the Recover important data from an old profile documentation for more information.