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Name is incorrect when email is forwarded. How do I change it back?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Fabián Rodríguez

akinsey08
akinsey08
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When an email is sent it displays the correct name e.g. "Joe Bloggs" but when the email is forwarded the name displays as "Joe Smith" . In the settings I cant find any mention of "joe Smith" as a name just 1 identity as "Joe Bloggs"...very strange. The name is a maiden name but it is not referred to anywhere that I can see within the system.

Thanks in advance

When an email is sent it displays the correct name e.g. "Joe Bloggs" but when the email is forwarded the name displays as "Joe Smith" . In the settings I cant find any mention of "joe Smith" as a name just 1 identity as "Joe Bloggs"...very strange. The name is a maiden name but it is not referred to anywhere that I can see within the system. Thanks in advance

All Replies (1)

Fabián Rodríguez
Fabián Rodríguez
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Perhaps you have an entry in your address book with that same email address. Remove it or change it accordingly.