We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox.exe keep in memory after closing properly

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 11 views
  • Last reply by FredMcD

rcukier
rcukier
more options

I already attempt all possible solutions, like start a new profile, start firefox in safemode, uninstall/reboot/reinstall, etc... firefox insist to stay with one left over process in task manager after i close all browsers. Everytime I open firefox, it show 6 processes... after closing, one is always left. If I open Firefox again, close and you will have 2 left, and keep going up... Need some help to identify why and how to fix this.

I already attempt all possible solutions, like start a new profile, start firefox in safemode, uninstall/reboot/reinstall, etc... firefox insist to stay with one left over process in task manager after i close all browsers. Everytime I open firefox, it show 6 processes... after closing, one is always left. If I open Firefox again, close and you will have 2 left, and keep going up... Need some help to identify why and how to fix this.
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

This may be of some help. The crash report may tell us something.

How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding