We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why i can't load sites FROM a new tab?

  • 2 பதிலளிப்புகள்
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by Wayne Mery

no name
no name
more options

few days ago i got an update on firefox and ever since i can't load websites from a new tab(one that is opened from the "+" button next to the tabs), it just have the loading animation in the tab but it get stuck like that and i don't even see that little status box that tells you what the browser is doing like "transferring data from...", it doesn't seems like it doing anything and i don't have any problem with opening links in a new tabs so it isn't a slowness problem in my PC or my internet connection.

how can i fix this? can i cancel an update and return to the state my firefox browser was in the day before the last update?.

few days ago i got an update on firefox and ever since i can't load websites from a new tab(one that is opened from the "+" button next to the tabs), it just have the loading animation in the tab but it get stuck like that and i don't even see that little status box that tells you what the browser is doing like "transferring data from...", it doesn't seems like it doing anything and i don't have any problem with opening links in a new tabs so it isn't a slowness problem in my PC or my internet connection. how can i fix this? can i cancel an update and return to the state my firefox browser was in the day before the last update?.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Read this answer in context 👍 0

All Replies (2)

smorele
smorele
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

STRM,

I have the same issue. What precisely did you determine to be the cause??

Thanks Wayne