Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Folders & messages no longer appearing in multiple Google mail accounts

  • 4 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Wayne Mery

When I start Thunderbird, I can no longer see my inbox, or any other folders, for multiple Google for Domains (not regular Gmail) accounts. All I get is a [Gmail]/Junk folder that is also created in the Labels for the account when I view it on the web. Screenshot should show all the relevant elements.

Behavior started after a Windows update consisting of the following items:

2017-06 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4022715)
2017-06 Update for Windows 10 Version 1607 for x64-based Systems (KB4023834)
2017-06 Security Update for Adobe Flash Player for Windows 10 Version 1607 for x64-based Systems (KB4022730)

(Apologies if this is a duplicate question--I *think* the earlier version didn't post, but there's a chance I'm wrong.)

When I start Thunderbird, I can no longer see my inbox, or any other folders, for multiple Google for Domains (not regular Gmail) accounts. All I get is a [Gmail]/Junk folder that is also created in the Labels for the account when I view it on the web. Screenshot should show all the relevant elements. Behavior started after a Windows update consisting of the following items: 2017-06 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4022715) 2017-06 Update for Windows 10 Version 1607 for x64-based Systems (KB4023834) 2017-06 Security Update for Adobe Flash Player for Windows 10 Version 1607 for x64-based Systems (KB4022730) (Apologies if this is a duplicate question--I *think* the earlier version didn't post, but there's a chance I'm wrong.)
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

There is a problem in 52.2.0. Until the problem gets fixed, please reinstall https://releases.mozilla.org/pub/thunderbird/releases/52.1.1/win32/en-US/

Are they are using oauth to login their accounts?

Read this answer in context 👍 1

All Replies (4)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

There is a problem in 52.2.0. Until the problem gets fixed, please reinstall https://releases.mozilla.org/pub/thunderbird/releases/52.1.1/win32/en-US/

Are they are using oauth to login their accounts?

Reverting to 52.1.1 fixed it. Don't know about oauth, but that would be moot now, right?

Thanks!

I had the same problem, but 52.1.1 works. Thanks.