We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

site shows outdated info and IE doesnt. why?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by cor-el

Question, the link i have below displays different info than what IE shows. If you scroll down and look at the points, they only have 1 races showing on firefox, but the same link has 4 races showing on IE. I had this same issue with another site about 2 weeks ago. Why is that? contact me at [email protected] http://www.superkartsusa.com/national/skusa-pro-tour/pro-tour-points-standings.html

Question, the link i have below displays different info than what IE shows. If you scroll down and look at the points, they only have 1 races showing on firefox, but the same link has 4 races showing on IE. I had this same issue with another site about 2 weeks ago. Why is that? contact me at [email protected] http://www.superkartsusa.com/national/skusa-pro-tour/pro-tour-points-standings.html

All Replies (1)

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window