New email a/c added to existing email but it asks for PW each time of opening, the same PW does not work. Pls help.
I successfully added another email account to my existing TB account using a password but whenever i open TB it always asks to enter a new password (does not loading any messages). I put in the same password (as used for setting up new account) but it does not work. Please help. Thanks
All Replies (3)
I successfully added another email account to my existing TB account
There is no such thing as a 'Thunderbird account'. You've set up an account with an email provider, e.g. Gmail or Yahoo. You told Thunderbird to retrieve/send mail for that account from/to your email provider's server.
What you added isn't clear at all.
- a new account (with different password)?
- an alias to an existing account (with the same password)?
using a password
You cannot set up an account without a password.
Who is the email provider for the new account?
Did you verify your password via webmail?
I was using an email a/c already, Added a new a/c with another PW. The new a/c shows on the left but on opening thunderbird it says login to .........server failed try again or enter new PW. PW is put but does not work and asks again and again. Can you pls help.
What are the server settings required by your email provider? Please post that information here, or just provide a link to your email provider's support site with that information.