Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

problem with avast online security in firefox

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by jscher2000 - Support Volunteer

pvssantosh
pvssantosh
more options

hi my name is santosh after installing the avast antivirus i opened my firefox browser it ask me to enable the avast online security addon i also enable that addon after enabling it the avast was not showing it tick marks when i am browsing.Its icon was also not able to see on my firefox toolbar and there is also no remove option for that addon in my firefox extensions.I also repair the avast antivirus once even though the addon was not working and not able to see on my firefox toolbar.(so please give a reply by including a solution as soon as possible)

hi my name is santosh after installing the avast antivirus i opened my firefox browser it ask me to enable the avast online security addon i also enable that addon after enabling it the avast was not showing it tick marks when i am browsing.Its icon was also not able to see on my firefox toolbar and there is also no remove option for that addon in my firefox extensions.I also repair the avast antivirus once even though the addon was not working and not able to see on my firefox toolbar.(so please give a reply by including a solution as soon as possible)
Attached screenshots

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Extensions which are installed by other applications such as Security Suites typically don't have a "control" in the Extensions tab, as far disabling or removing that type of extension. Check with Avast for help with disabling or removing that extension if that's what you want to do; they installed it and they probably have control over it.

As far as a toolbar button - maybe there's a "toolbar" for that extension? Right-click in the tab-strip to the right of the + and see if an "Avast" toolbar is shown; if so click on that menu item to select it.

And if Avast just has a toolbar "button", open the Customize mode and see if you can locate it, and then drag it to a toolbar where you want it. https://support.mozilla.org/en-US/kb/customize-firefox-controls-buttons-and-toolbars

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi santosh, if there is no Remove button for an extension, this usually means it is installed outside of your personal Firefox settings folder. It's probably easiest to just disable it.

But if you want to get it working, please go to the Avast forums as suggested earlier, since they are most familiar with this product.