slow, stuck firefox
my firefox is really slow and stuck a lot of times when i open tabs and sites,
my info:
Application Basics
Name: Firefox Version: 45.0.1 Build ID: 20160315153207 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:45.0) Gecko/20100101 Firefox/45.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: 1-Click YouTube Video Downloader Version: 2.4.0.1-signed Enabled: true ID: [email protected]
Name: Adblock Plus Version: 2.7.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: Firefox Hello Beta Version: 0.1 Enabled: true ID: [email protected]
Name: Ghostery Version: 6.0.3 Enabled: true ID: [email protected]
Name: SearchPreview Version: 8.8 Enabled: true ID: {EF522540-89F5-46b9-B6FE-1829E2B572C6}
Graphics
Adapter Description: AMD Radeon HD 6310 Graphics Adapter Drivers: aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva Adapter RAM: 384 Asynchronous Pan/Zoom: none Device ID: 0x9802 Direct2D Enabled: Blocked for your graphics card because of unresolved driver issues. DirectWrite Enabled: false (6.2.9200.17568) Driver Date: 11-9-2010 Driver Version: 8.792.0.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 1611103c Supports Hardware H264 Decoding: Yes Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6310 Graphics Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20160315153207 browser.startup.homepage_override.buildID: 20160315153207 browser.startup.homepage_override.mstone: 45.0.1 browser.tabs.remote.disabled-for-a11y: true browser.tabs.warnOnClose: false browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.max_chrome_script_run_time: 0 dom.max_script_run_time: 0 dom.mozApps.used: true extensions.lastAppVersion: 45.0.1 font.internaluseonly.changed: true gfx.blacklist.direct2d: 4 gfx.blacklist.layers.direct3d9: 4 gfx.crash-guard.d3d11layers.appVersion: 45.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x9802 gfx.crash-guard.d3d11layers.driverVersion: 8.792.0.0 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x9802 gfx.driver-init.driverVersion: 8.792.0.0 gfx.driver-init.feature-d2d: false gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1453844455 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1453844458 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160315153207 media.gmp-manager.lastCheck: 1458776016 media.hardware-video-decoding.failed: false media.youtube-ua.override.to: 43 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1458439470 places.history.expiration.transient_current_max_pages: 69886 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npmeetingjoinpluginoc: 1 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1457906402
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.12 Version in use: 4.12
NSS Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC
NSSSMIME Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC
NSSSSL Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC
NSSUTIL Expected minimum version: 3.21.1 Version in use: 3.21.1
Experimental Features
All Replies (1)
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.
See also:
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
Create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.