I looked at the page. There are no instructions. It showed 13 degrees and was late night. No one was out.

The administrator of the theatre told me that the image changes every 10 minutes. I am able to get this behaviour, but forcing manually the Refresh, but FF should be able to perform an autorefresh.

No idea what to do....

You should watch at the bottom edge, left, here you will see HH:MM:SS.

(while on the righthand side you see degree and hh:mm:ss of your OS).

I saw it, but I can't hang around.

I hope that there are some people which could test this webcam, waiting 10 minutes.

Sorry, but this forum is intended for Firefox end user support; not for web developer support. https://support.mozilla.org/en-US/kb/where-go-developer-support

I waited over 20 minutes and the only way I got a fresh cam image was by doing a refresh via Firefox, or open a new Tab,

I'm not seeing a "Refresh" button on that page nor in the Flash 'window'.

Other problems I have found. The "Full Screen" button doesn't always show in the upper-right corner of the "cam" and it isn't labeled as "Full Screen", I stumbled across that button - it comes and goes as I go Full Screen and back to 'regular screen' view. And moves to the right of the "cam window" when returning from Full Screen; user needs cursor-hover to reveal that button.

No time indicator except when in "Full Screen", with "system time" in the lower-right corner and "cam time" in a black mask bar at the bottom, in the lower-left corner - too-small to read - like it doesn't reflect the 125% Win7 screen resolution setting for the desktop.

See the Page Validation report for that page from W3, org - many errors that are related to the iFrame where that web cam is displayed.

That is the place to start looking to fix, IMO.

BTW, I was viewing that page from a desktop PC @ 1600x900 resolution, with Firefox at less than maximized - 1192x680 window size. YMMV.

Hi, yes I am end user ;) Thanks for your help, I will send this page to Ariston people.

(Fortunately I dont notice issues in full screen mode: 1920x1200).

Note that the webcam image is a Flash object, so I assume that the Flash player is responsible for the refresh.

Do the control work?

Start Firefox in Safe Mode to check if one of the extensions (3-bar button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

• Switch to the DEFAULT theme: 3-bar button/Tools > Add-ons > Appearance
• Do NOT click the "Refresh Firefox" button on the Safe Mode start window

• https://support.mozilla.org/kb/Safe+Mode
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

• make sure you have the latest Flash version:
  http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
• check for updates for your graphics drive drivers
  https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
• disable protected mode in the Flash plugin (Windows Vista and later)
  https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox
• disable hardware acceleration in the Flash plugin
  https://helpx.adobe.com/flash-player/kb/video-playback-issues.html
• disable hardware acceleration in Firefox
  https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

See also:

• http://kb.mozillazine.org/Flash#Troubleshooting