We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

running TB38.6.0 on W10; freezes when I hit Attach button; Norton antivirus

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by crystalroy

crystalroy
crystalroy
more options

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

தீர்வு தேர்ந்தெடுக்கப்பட்டது

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

Read this answer in context 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

crystalroy
crystalroy கேள்வியின் உரிமையாளர்
more options

disabled the Norton email scan ... did the job! thanks so much for your time.